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Video Walkthrough

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How to Add the Widget Script

There are two ways to add the Support Unicorn widget to your WordPress site. Install a plugin like WPCode (formerly “Insert Headers and Footers”). This ensures your scripts persist even if you change themes.
  1. Install and activate the WPCode plugin from the WordPress plugin directory.
  2. Go to Code Snippets > Header & Footer.
  3. Copy your widget script from your agent’s Channels page at supportunicorn.com and paste it into the Footer section.
  4. Click Save Changes.

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Option 2: Editing the Theme File

  1. Go to Appearance > Theme File Editor.
  2. Open header.php (or footer.php).
  3. Paste the widget script before the closing </head> or </body> tag.
Theme file edits will be lost if you switch or update your theme. Use the plugin method for a more durable setup.
If you use a page builder like Elementor, use the Custom Code section in the Elementor dashboard instead.

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Next Steps

Widget Configuration

Customize widget appearance and behavior