# Support Unicorn

## Docs

- [AI Agent Overview](https://docs.supportunicorn.com/ai-agent/overview.md): Learn about AI agent management and configuration
- [Test Your AI Agent](https://docs.supportunicorn.com/ai-agent/test/overview.md): Preview and refine your AI agent before going live
- [Train with Actions](https://docs.supportunicorn.com/ai-agent/train/actions.md): Train your AI agent with custom actions
- [Train with Files](https://docs.supportunicorn.com/ai-agent/train/files.md): Upload documents to train your AI agent on your company knowledge
- [Train Your AI Agent](https://docs.supportunicorn.com/ai-agent/train/overview.md): Learn how to train your AI agent with knowledge and custom actions
- [Train with Q&A](https://docs.supportunicorn.com/ai-agent/train/qa.md): Add question-answer pairs for precise, high-priority responses
- [Train with Text](https://docs.supportunicorn.com/ai-agent/train/text.md): Write or paste content directly to train your AI agent
- [Train with Websites](https://docs.supportunicorn.com/ai-agent/train/website.md): Import content from your website to train your AI agent
- [Train with Workflows](https://docs.supportunicorn.com/ai-agent/train/workflows.md): Train your AI agent using workflows
- [Analytics](https://docs.supportunicorn.com/analyze/overview.md): Monitor conversations and improve your AI agent with data-driven insights
- [Live Chat Widget](https://docs.supportunicorn.com/channels/live-chat.md): Enable real-time chat on your website
- [Channels Overview](https://docs.supportunicorn.com/channels/overview.md): Connect your AI agent to customers through live chat, WhatsApp, and SMS
- [SMS (Twilio)](https://docs.supportunicorn.com/channels/sms.md): Enable SMS text message support via Twilio
- [WhatsApp (Twilio)](https://docs.supportunicorn.com/channels/whatsapp.md): Connect your AI agent to WhatsApp Business
- [Escalations](https://docs.supportunicorn.com/escalations/overview.md): Hand off conversations to human agents when your AI needs help
- [Slack Escalations](https://docs.supportunicorn.com/escalations/slack.md): Escalate conversations to Slack channels for human support
- [Zendesk Escalations](https://docs.supportunicorn.com/escalations/zendesk.md): Automatically create Zendesk tickets from escalated conversations
- [Bubble Integration](https://docs.supportunicorn.com/integrations/bubble.md): Integrate Support Unicorn with Bubble
- [Framer Integration](https://docs.supportunicorn.com/integrations/framer.md): Integrate Support Unicorn with Framer
- [Shopify Integration](https://docs.supportunicorn.com/integrations/shopify.md): Integrate Support Unicorn with Shopify
- [SMS Integration](https://docs.supportunicorn.com/integrations/sms.md): Integrate Support Unicorn with SMS
- [Squarespace Integration](https://docs.supportunicorn.com/integrations/squarespace.md): Integrate Support Unicorn with Squarespace
- [Webflow Integration](https://docs.supportunicorn.com/integrations/webflow.md): Integrate Support Unicorn with Webflow
- [Website Integration](https://docs.supportunicorn.com/integrations/website.md): Integrate Support Unicorn with your website
- [Weebly Integration](https://docs.supportunicorn.com/integrations/weebly.md): Integrate Support Unicorn with Weebly
- [WhatsApp Integration](https://docs.supportunicorn.com/integrations/whatsapp.md): Integrate Support Unicorn with WhatsApp
- [Wix Integration](https://docs.supportunicorn.com/integrations/wix.md): Integrate Support Unicorn with Wix
- [WordPress Integration](https://docs.supportunicorn.com/integrations/wordpress.md): Integrate Support Unicorn with WordPress
- [Welcome](https://docs.supportunicorn.com/start/welcome.md): Welcome to Support Unicorn